NETWORK OPERATOR 12 MONTHS FIXED TERM CONTRACT
NETWORK OPERATOR 12 MONTHS FIXED TERM CONTRACT
Broadband Infraco, is a long distance national and international optic fibre connectivity network infrastructure provider based in Radiokop, seeks to appoint a suitable candidate to the following employment opportunity:
NETWORK OPERATOR 12 MONTHS FIXED TERM CONTRACT
Key Responsibilities:
Reporting to the NOC Supervisor: the incumbent will:
- Proactive Network Surveillance of Transmission, IP, Environmental and Fiber management systems
- Provides first level technical support (TAC-1) activities according to customer service level agreements (SLA).
- Ensure that customer SLAs are achieved by speedily resolving faults.
- Active surveillance of customer services on 24x7x365 basis.
- Co-ordination of the Broadband Infraco Fault/Problem management process.
- Act as an interface between the Broadband Infraco’s customer and the NOC.
- Customer relations through consistent communication of progress on fault resolution.
- Dispatching of regional Technicians and high-level support personnel (TAC-2).
Qualifications and Experience:
- National Diploma in Electrical or Computer Systems Engineering.
- The candidate must have an experience on Telecommunication Network), Courses in specific products e.g., SDH, DMWM, TNMS, Experience in the field (approximately 2 years) to understand the inter-connectivity of the various elements of network in the physical layer, Ability to explain to Technicians on site required actions and identifications of components at a detailed level, Experience in using diagnosed software and understands the IP Network.
Applications and a comprehensive CV to be e-mailed to careers@infraco.co.za
Enquiries should be directed to Ms. Palesa Modisane – Contact Details: 011 239 1600/ 078 287 2004 (Office Hours)
Closing Date: 02 July 2024
Broadband Infraco reserves the right not to make an appointment or to make a temporary appointment in accordance with the current organizational requirements. Appointment is subject to verification of the applicant’s qualifications and reference checking. Applications received after the closing date will not be considered.
Correspondence will be entered into with short-listed applicants only. If you have not heard from us within 4 weeks, you should consider your application unsuccessful. Placement will be in accordance with the Company’s Employment Equity Plan. Persons with disabilities are encouraged to apply.
