Disaster Recovery NOC is a service where customers can utilise our premises to monitor their networks in cases of disaster.
Broadband Infraco runs a state of the art Network Operations Centre (NOC) located at their Woodmead Head Office, providing large screen views of the network, detailed reporting on Service level agreements (SLAs) and a customer support centre.
The NOC continuously monitors the network to ensure that all SLAs with customers are met through the use of alternative routes to ensure services availability and prompt usage of the Broadband Infraco’s maintenance team to repair faults in the shortest possible timeframes.
